Finding the right nanny is one of the most important hiring decisions a Kenyan family will ever make. You're not just filling a job - you're inviting someone into your home to care for the people you love most. Yet many households still hire informally: a referral from a neighbour, a WhatsApp forward, a quick interview with no background check. This guide walks through a safer, more deliberate way to do it.
Start with a clear job description
Before you interview anyone, write down exactly what you need. Is this a live-in or live-out role? What hours? Are you hiring purely for childcare, or does the role also cover light housekeeping, meal prep, or school runs? Vague expectations are the single biggest cause of friction between families and nannies later on - so get specific about duties, hours, days off, and pay from the outset.
Verify identity and documentation
At minimum, any candidate should be able to provide:
- A national ID
- A Certificate of Good Conduct from the Directorate of Criminal Investigations
- Verifiable references from at least two previous employers
- Proof of any relevant training (first aid, early childhood development, etc.)
Don't skip the reference calls. A five-minute conversation with a past employer tells you more than any CV. Ask specifically how the nanny handled stressful moments, not just whether they were "nice."
Interview for judgment, not just experience
Years of experience matter, but judgment matters more. Good interview questions include:
- "What would you do if my child got a fever while I was at work?"
- "How would you handle a disagreement with me about discipline?"
- "Tell me about a time something went wrong and how you fixed it."
Listen for accountability. Candidates who own their mistakes and describe concrete corrective steps are usually more reliable than those who blame others.
Run a real trial period
A single interview - however good - cannot substitute for observation. Arrange a paid trial of at least one to two weeks where you or a trusted family member is present for at least part of the time. Watch how the nanny interacts with your child when they think no one is grading them.
Put it in writing
Once you've decided, formalize the arrangement: salary, pay day, leave days, notice period, and any house rules (visitors, phone use, food). A simple written agreement protects both sides and prevents the misunderstandings that sink most informal hires within the first three months.
Why vetting matters more than convenience
It's tempting to skip steps when you need help urgently. But the cost of a bad hire - a broken trust, a safety incident, a sudden resignation - is almost always higher than the time it takes to vet properly upfront. Informal hiring also puts nannies at risk: without a clear contract, many end up underpaid, overworked, or with no recourse if something goes wrong.
How Maids of Honour helps
Maids of Honour Africa exists to remove the guesswork from this process. Every service provider on our platform goes through identity verification, background checks, and reference vetting before they're listed - so the profiles you browse have already cleared the first, hardest filter. You still get to interview, meet, and decide, but you're starting from a pool of pre-screened candidates instead of a cold referral chain.
If you're ready to find a vetted nanny for your family, open the Maids of Honour app to browse verified profiles, read reviews from other Kenyan families, and message candidates directly.
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